The RACI matrix ("RACI model") included in the ITIL Process Map provides a summary of the ITIL roles and their levels of responsibility in the ITIL processes... Science & Technology video by Youtube Channel
ITIL roles are used to define responsibilities. Figure 1: ITIL Roles - Index (.pdf)
. Documenting ITIL roles and responsibilities: The RACI-Matrix. V3 2011 (Visio
, ARIS, iGrafx, Wiki ITIL Templates Wiki ITIL V4 FAQs The Wiki about the YaSM.
A RACI model or matrix is a way of defining roles and responsibilities for a
specific task or. Which process area of ITIL is the best fit for the bid
management process. Responsibility Assignment Matrix RACI Chart